Service Integration Manager| Life Insurance (01 Position)

Position Code: P00415
Job Term: Full Time

Number of Hiring: 1Pax

Industry: Life Insurance

Job Location: Phnom Penh

Salary: Competitive Package and Negotiate

Closing Date: Open

JOBS DESCRIPTION:

• Ensure system and process enhancement through user requirement (UR) development to support for future Client need or request
• Manage Policy Owner Servicing
• Ensure Quality Assurance to the whole service touch points which might include but not limited to e mail, calls, and social media
• Enhance payment experience through working with cross function and various business partner
• Project delivery with other cross functions to provide the better process and service experience to both internal and external Clients which might include banks partners etc.
• Develop and support the implement business projects
• Policy administrative to support policy conservation program and other potential program require by the business
• Ensure risk and compliance are aligned with business procedures and policies
• Ensure the Training and Accreditation well conduct with high quality
• Conduct Resource Planning base on the volume of workload
• Develop and coach staff to build team capability 

JOB REQUIREMENT:

• Bachelor’s degree level education in business or similar field
• At least 5 years of work experience of insurance operations
• Proficient use of English and office computer
• Possess analytical skill, communicative skill, customer service-oriented and interpersonal skill
• Possess personal traits: initiative, self-driven, team player, high spirited, detailed and meticulous

HOW TO APPLY:

Interested candidates are invited to submit your updated CV via Email address below or call us for more information. 
(Only shortlisted candidate will be contacted for interview)

Contact Person: Mr. Rathana LANG

Tel: +855 17 968 056

Email: rathana.lang@unityconsult.asia

Address: 2nd floor, #2A, Street 21, Sangkat Tonle Bassac, Khan Chamkarmorn, Phnom Penh.