Senior Marketing Officer

Position Code: P00547
Job Term: Full Time

Number of Hiring: 1Pax

Industry: Banking / MFI

Job Location: Phnom Penh

Salary: 500$ - 700$

Closing Date: Open

JOBS DESCRIPTION:

1. Promotion and Communication Tools Design

• Be creative and think of new ideas and design concepts
• Conceptualize and design all marketing and communication tools, Leaflet, Annual Report, Calendar, Diary, Business Card, Parasol, and other needed tools to optimize the awareness of Chamroeun’s brand image to stakeholder; Conceptualize and design layout for website and social media;
• Develop new design concepts, graphics, and layouts
• Conceptualize and design material for support varies an event such as exhibitions, workshop, conference, and other business events;
• Conceptualize and design the office interior, exterior, consistently with the branding guideline

2. Marketing and Communication

•  Manage on PR work such as produce TV commercials, radio spots, develop video clips, press releases;
• Develop marketing concepts and relevant promotional materials to support building branding and increasing sales;
• Ensure brand messaging, voice and creative elements are consistent across all marketing channels;
• Develop concrete marketing strategies including digital marketing such as social media and marketing tools distribution;
• Manage and regularly update on website, Facebook page, LinkedIn, Instagram and other channels;
• Take lead on any particular events such as charity program, management meeting, workshop, career fair, etc.
•  Facilitate with branches to supply on setting up of the new office, office relocation, and closely monitor office decoration.
• Contact and monitor with a printing house, advertising the agency, and other suppliers to produce marketing and communication tools, and to make sure the produced items are in good quality, parallel to policies and guideline;
• Consult with Admin team to ensure brochures, promotional items and other marketing-related inventory are current and available in all branches;
• Organize and manage all digital brand and marketing assets (logos, photos, videos, and other creative assets), ensuring they are properly named, stored and archived.

3. Call Center Management 

• Hiring, training, and preparing call center staff to respond to customer questions and complaints and troubleshoot problems with services or product;
• Develop policies, performance standards, and performance management tools;
• Compile complaints, preparing reports, and submit to line-manager;
• Working with other management team members to refine call center management tools to maximize customer satisfaction.

JOB REQUIREMENT

• Education – Bachelor degree in Information Technology, Design, Art & Culture, Economic, or business administration;
• Experience – At least 2 years in graphic design, decoration, marketing and communication; experiences in microfinance industry is an advantage; 
• Knowledge of financial services industry is an asset.
• Language –English: listening, speaking, reading, and writing;
• Computer literacy – MS office, design software, Adobe Photoshop, Illustrator, and InDesign is a must.
•  Knowledge of Coreldraw, AutoCAD, Google Sketchup, Adobe Premiere, Sony Vegas, Adobe Flash is a plus;
•   Knowledge of design and brand principles, as well as production planning requirements, including layout, file formats, color profile, and other specifications; 
• Have a good interpersonal and communication skill, teamwork, independent, and result-oriented; 
• Ability to handle multiple tasks and complexities as per a number of different projects will be implemented at the same time; Ability to work without supervision; 
•  Ability to use initiative, prioritize, multi-task, and work well under pressure to meet deadlines;

HOW TO APPLY:

Interested candidates are invited to submit your updated CV via Email address below or call us for more information. 
(Only shortlisted candidate will be contacted for an interview)

Contact Person: Mr. Sina Phona (Jonh)

Tel: +855 95 718 979

Email: sina.phona@unityconsult.asia

Address: 2nd floor, #2A, Street 21, Sangkat Tonle Bassac, Khan Chamkarmorn, Phnom Penh.