Partner Relationship Manager

Position Code: P00306
Job Term: Full Time

Number of Hiring: 1Pax

Industry: Taxi Meters

Job Location: Phnom Penh

Salary: Competitive Package and Negotiate

Closing Date: Open

JOBS DESCRIPTION:

• Work closely with Head of Vertical Operations and Head of Strategic Project to define business operations strategy and grow through brand and relationship building activities 
• Developing strategy and local / regional customer-centric initiatives to retain and provide better experience for our driver partners. 
• Preparing budgets and cascading down the plan to the team, breaking them down into actionable steps with proper project management 
• Overseeing operations of 4 main support function for verticals namely: Communications, Events, Training and Operational Support.
• Communications: Oversee end-to-end process of driver partners’ communications and engage drivers actively and effectively through different channels by ensuring clear message 
• Training: Educate driver partners through both online and offline channels on various content to improve customer service quality so that they could earn higher income and better productivity 
• Events: Propose and organize engagement gathering, focus group discussion, to win mind share and improve partner loyalty 
• Operational Support: Provide driver partners with all types of support to retain them and make them happy
• Proactively work with both local and regional teams to craft, share and implement best practices, efficiently using common resources 
• Assist with roll out of new product features on app platform through digital channels 
• Manage partner development and productivity, constantly identify and tackle problem areas for partners, engage and improve partner loyalty
• Work with key internal and external stakeholders to ensure smooth operations and do whatever it takes to get the work done with strong discipline

JOB REQUIREMENT:

• Excellent leadership, management, problem-solving, negotiations, interpersonal, and communications skills
• Passionate about social mission and making a positive impact in emerging markets 
• Able to initiate and maintain strong relationships with relevant industry partners, suppliers and contractors
• Go-getter and motivated leader who is able to get things done and being result-oriented. One who is willing to both lead at high level and be hands-on as needed and proactively assume responsibilities and ownership.
• Ability to work independently and deal effectively with complex, changing, and ambiguous environments 
• Deep understanding of a winning team’s DNA; track-record of building well-rounded teams

HOW TO APPLY:

Interested candidates are invited to submit your updated CV via Email address below or call us for more information. 
(Only shortlisted candidate will be contacted for interview)

Contact Person: Mr. Sam At SEM (Simon)

Tel: +855 99 718 979

Email: peoplesolution@unityconsult.asia

Address: 2nd floor, #2A, Street 21, Sangkat Tonle Bassac, Khan Chamkarmorn, Phnom Penh.