Position Code: P01061
Job
Term: Full Time
Number
of Hiring: 1Pax
Industry: IT Solution
Job
Location: Phnom Penh
Salary: Competitive Package and Negotiate
Closing
Date: 28 February 2022
Position objective:
- Manages the day-to-day Network Operations Center (NOC) functions, to include scheduling and coordinating daily workload, reviewing and assigning work orders and trouble tickets and assisting in the workflow.
JOBS
DESCRIPTION:
- Determines schedules, sequences, and assignments for work activities, based on work priority and skillsets of personnel
- Communicates and ensures compliance with corporate, departmental, or workplace policies, procedures, and service standards in conjunction with management
- Monitors Daily/Weekly KPI’s and reports pertaining to activities such as Network availability, productivity, outages, planned maintenance, post mortems,
- Escalate, communicate and coordinate resolution with other internal teams, Customers, and partners.
- Responsible for the process to effectively monitor all network, security, system and data centers.
- Ensure that the team members have the necessary technical training including personal development.
- Provide timely, accurate, and effective communication on service impacting events.
- Ensure that reports are accurate and delivered on time.
JOB
REQUIREMENT:
- Bachelor’s degree in computer science, computer engineering, or a similar field.
- Extensive experience working as a NOC
- Experience deploying, managing, and troubleshooting network infrastructures.
- Knowledge of server hardware systems including HPE systems.
- Excellent troubleshooting skills.
- Ability to work flexible hours.
- Good written and verbal communication skills.
- Advanced project management skills.
- Ability to work well under pressure
HOW TO APPLY:
Interested candidates are invited to submit your updated CV via Email address below or call us for more information.
(Only shortlisted candidate will be contacted for interview)
(Only shortlisted candidate will be contacted for interview)
Contact Person: Mr. Rathana LANG
Tel: +855 77 718 979
Email: jobs@unityconsult.asia
Address: 2nd
floor, #2A, Street 21, Sangkat Tonle Bassac, Khan Chamkarmorn, Phnom Penh.
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